Privacy & SMS Policy
Last updated: November 2026
Information we collect
When you start a request or contact us, we collect what you provide: your name, business name, email, phone number and details about your business such as revenue, time in business and existing financing. If you continue, we may collect bank statements and other documents you choose to send.
How we use it
We use your information to review your request, contact you about it and arrange your funding. We share it only with companies that participate in funding your request and with service providers that help us operate (such as email and hosting), and only as needed.
We never sell your information
We do not sell, rent or trade your personal information.
Text messages
If you check the box on our form, you agree to receive text messages from Caplane Group about your request. Message frequency varies. Message and data rates may apply. Consent is never a condition of any funding.
Reply STOP at any time to opt out and we'll stop right away. Reply HELP for help, or email hello@caplanegroup.com.
Mobile information and text opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Opting out
To stop calls, texts or emails, reply STOP, use the unsubscribe link in any email, or email hello@caplanegroup.com. We honor opt-outs promptly on every channel.
Security
We use reasonable safeguards to protect your information, and we never ask for your bank login.
Contact
Questions? Email hello@caplanegroup.com.